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Articles in this section

  • I payed for my tickets, but don't have the order on my account. What should I do?
  • Delivery Methods
  • Methods of payment
  • Which payment options do I have?
  • I haven't received my invoice
  • What is 3DS 2.0?
  • If I ordered reduced or personalized tickets, do I have to show proof at the venue?
  • My tickets haven't arrived yet. What can I do?

I haven't received my invoice

Did you order on invoice? Your invoice was sent to you via Swiss Post. You have five working days from receipt of the invoice to pay it.

If you haven't received your invoice please contact customer service.

Related articles

  • My tickets haven't arrived yet. What can I do?
  • Methods of payment
  • How do I order tickets by phone?
  • Which payment options do I have?
  • Delivery Methods
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