With Ticket-Transfer you can transfer your tickets directly from your Ticketmaster customer account to friends. Ticket-Transfer is convenient, easy and free and can be done from your PC or cell phone.
Ticket-Transfer is not available for all events. You can tell whether the tickets for your event are transferable by whether there is a transfer button next to the tickets in your customer account.
How do I transfer tickets to a friend?
- Sign into your account, click on the order number and then on the transfer button next to the tickets.
- Follow the simple instructions to transfer tickets to a friend. You can transfer one ticket or all tickets.
- Remember that the email address of the recipient and the sender must not be the same. The recipient needs a Ticketmaster Account.
- Don't worry: if they don't have one yet, they can create one during the acceptance process.
We will notify you by email as soon as the recipient has accepted the tickets and can then access the tickets themselves.
As soon as the recipient accepts the transfer, the original barcodes for these ticket(s) are invalid.
How do I cancel a ticket transfer?
You can only cancel a ticket transfer if the recipient has not yet accepted the tickets. This is how it works:
- Go to My tickets in the customer account
- Click on Order overview
- Click on Cancel transfer
You cannot cancel the ticket transfer if the tickets have already been accepted. However, the recipient can transfer the tickets back to you.
Can I transfer tickets that were transferred to me?
Yes, that is possible. As soon as you accept the tickets, they are yours. If you are unable to use the tickets, you can transfer them back to the person who transferred them to you or to someone completely different.
Can the name on my ticket be changed via Ticket Transfer?
Ticket Transfer does not change the name on your ticket. If the event is buyer-personalized (means the original buyer must attend the event), ticket transfer will not be offered.
Where can I find the ticket that I have accepted in my Ticketmaster Account?
Once you have accepted the ticket transfer via email and completed the transfer process, you will find the ticket in your customer account under My Tickets.
Why is there no transfer button for my event in the account?
Ticket transfer is not available for all events. If you do not see a transfer button for your event, you cannot transfer the tickets.
Can I also transfer something other than admission tickets, such as parking lot tickets?
You can only transfer tickets to the event. Merch, ticket insurance, catering vouchers, parking lot tickets or other upsells are not transferable. However, these can be passed on as a PDF.
Can my ticket be taken away from me again after the transfer?
No - once you have accepted the invitation and completed the ticket transfer, these are your tickets. The transferor can then no longer use the tickets.