3DS 2.0 is an addition to the online card payment security standards introduced in the EU. It’s designed to better protect against fraud and make genuine transactions easier.
- This might come as a code sent as a text message to your mobile phone, which you enter on to the 3D secure screen. These text messages will come directly from your card issuer, not from Ticketmaster.
- If you’re using your mobile phone to make the purchase, you may verify yourself as the card holder through face recognition or fingerprint.
What happens if I don’t get my authentication code or have difficulty checking out?
Please contact your card issuer directly – unfortunately we can’t help with any issues related to authentication of your payment via the 3DS system.